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Ireland

Reception & Frontline Office Skills

HCT Learning

Course code
5N1407
Level
Level 5
Award
Level 5 Component Award (Level 5 NFQ)
Classification
Minor
Awarding body
QQI
Duration
6 days.

Programme summary

On completion of this module, learners will be able to demonstrate appropriate use of voice, tone, pitch and body language for effective verbal communication and techniques used in order to maintain organisation and run a professional reception desk.

Who to apply to

Course provider