CareerFit CourseFinderIreland
Customer Service Excellence - Online
- Course code
- —
- Level
- Level 6
- Award
- Special Purpose Certificate (Level 6 NFQ)
- Classification
- Special Purpose
- Awarding body
- Technological University of the Shannon
- Duration
- This programme will be delivered online though our virtual learning environment.
Programme summary
The aim of the SPA Certificate in Operational Excellence is to give learners an opportunity to acquire an integrated understanding of the operation and strategy of Operational Excellence and to develop transferable and transversal skills.
Entry requirements
Mature applicants (i.e., over 23 years) or Leaving Certificate Grade O6 at ordinary level in five subjects in the Leaving Certificate. Two of these subjects must be Mathematics and a language (English or Irish) or QQI Level 5 – Full award with a minimum of eight modules or Recognition of Prior Learning.
Who to apply to
Course provider