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Ireland

Customer Service

CPL Institute

Course code
6N0697
Level
Level 6
Award
Level 6 Component Award (Level 6 NFQ)
Classification
Minor
Awarding body
QQI
Duration
Please see course webpage below for dates and details.
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Programme summary

The purpose of this Level 6 award is to equip the learner with the relevant knowledge, skill and competence to direct quality customer service within a work, social or voluntary environment, independently and or in a supervisory capacity.

Who to apply to

Course provider