Ireland

Customer Experience

City of Dublin FET College Cathal Brugha

Course code: 5N0972
Level: Level 5
Award: Level 5 Component Award (Level 5 NFQ)
Classification: Minor
Awarding body: QQI
Duration: Duration: 10 weeks Delivery: Blended learning 2 hours per week October 2024 – December 2024

Programme summary

The course aims to equip the learner with the understanding of the value of the customer service discipline as well as knowledge and skills to provide effective customer service within a work, social or voluntary environment, operating independently or as part of a team.

Who to apply to

Course provider